§ Terms of Service

Last updated: April 5, 2026

Welcome to Raiz & Rayo. These Terms of Service govern your access to and use of www.raizandrayo.com and any purchases, products, content, features, or services offered through the website. By visiting the site or purchasing from us, you agree to be bound by these Terms.

§ 1. General Conditions

You must be at least 18 years old, or have the involvement and consent of a parent or legal guardian, to use this site. We reserve the right to refuse service to anyone for any lawful reason at any time. We may update, change, suspend, or discontinue any part of the site without notice.

You agree not to use the site for any unlawful, abusive, fraudulent, or unauthorized purpose. Unauthorized use of this site may result in termination of access and possible legal action.

§ 2. Products and Services

We make every effort to display our products as accurately as possible. However, we cannot guarantee that colors, textures, or packaging details will appear exactly the same on every screen or device.

We reserve the right to limit sales of our products or services to any person, geographic region, or jurisdiction, and to limit quantities on a case-by-case basis. We may discontinue any product at any time.

§ 3. Pricing and Payment

All prices are listed in U.S. Dollars unless otherwise stated. Prices, promotions, and product availability may change without notice.

We accept secure payment methods made available at checkout, which may include major credit and debit cards, Shop Pay, Apple Pay, Google Pay, and PayPal. By submitting payment information, you authorize us and our third-party payment processors to charge your selected payment method for the total amount of your order, including applicable taxes and shipping fees.

§ 4. Shipping and Delivery

Shipping and delivery timeframes are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, weather, customs, or incorrect shipping information provided by the customer.

Risk of loss and title for purchased items pass to you upon delivery to the shipping carrier, where permitted by law. Please review our Shipping Policy for additional details.

§ 5. Returns and Exchanges

We accept returns or exchanges on eligible products within 14 days of delivery, subject to our Returns Policy. Returned items must be unopened, unused, and in original condition unless otherwise stated.

We reserve the right to deny returns that do not meet our policy requirements.

§ 6. Subscriptions and Auto-Renewals

If you enroll in a subscription offering, your payment method will be charged automatically at the recurring interval you select until you cancel. You may cancel or modify your subscription through your account or by contacting us before your next billing date.

By purchasing a subscription, you authorize recurring charges in accordance with the subscription terms presented at checkout.

§ 7. Intellectual Property

All content on this site, including text, graphics, logos, icons, images, videos, product names, branding, and design elements, is the property of Raiz & Rayo or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, republish, distribute, modify, transmit, display, or exploit any part of the site or its content without our prior written permission.

§ 8. User Conduct

You agree not to:

• Use the site for any unlawful or fraudulent purpose

• Interfere with or disrupt the security or functionality of the site

• Upload or transmit viruses, malware, or harmful code

• Attempt to gain unauthorized access to the site, accounts, or systems

• Use the site in a way that could harm Raiz & Rayo or other users

We reserve the right to terminate or restrict access for violations of these Terms.

§ 9. Third-Party Tools and Links

Our site may contain links to third-party websites, services, apps, or tools. These are provided for convenience only. We do not control and are not responsible for the content, policies, or practices of any third-party services.

Your use of third-party services is at your own risk and subject to their own terms and policies.

§ 10. Disclaimer of Warranties

The site, products, and services are provided on an as-is and as-available basis to the fullest extent permitted by law. We make no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, or that the site will be uninterrupted, secure, or error-free.

Information on this site is provided for general informational purposes only and is not medical advice.

§ 11. Limitation of Liability

To the fullest extent permitted by law, Raiz & Rayo and its owners, affiliates, partners, service providers, and licensors will not be liable for any indirect, incidental, special, punitive, or consequential damages arising out of or related to your use of the site, products, or services.

Our total liability for any claim relating to a product or service will not exceed the amount you paid for the product or service giving rise to the claim.

§ 12. Indemnification

You agree to indemnify, defend, and hold harmless Raiz & Rayo and its affiliates, partners, service providers, and licensors from and against any claims, liabilities, damages, losses, and expenses arising out of your breach of these Terms or your misuse of the site.

§ 13. Governing Law

These Terms are governed by the laws of the State of Nevada and applicable United States laws, without regard to conflict of law principles. Any dispute arising out of or relating to these Terms or your use of the site shall be resolved exclusively in the state or federal courts located in Nevada, and you consent to that jurisdiction and venue.

§ 14. Changes to These Terms

We may update these Terms from time to time. Any changes will be effective immediately upon posting on this page, unless otherwise stated. Your continued use of the site after any updates means you accept the revised Terms.

§ 15. Contact Information

If you have questions about these Terms, please contact us at:

Raiz & Rayo Email: hello@raizandrayo.com United States