-
What It Is: A scalp-first pre-wash oil ritual designed to help loosen buildup, refresh the scalp, and awaken the roots before shampooing.
-
Best For: No.1 The Awakener is best for sluggish scalp, buildup, flat roots, tight-feeling scalp, and wash days when your roots feel heavy or dull.
-
Dry pre-wash massage rituals
-
Weekly scalp reset routines
-
Customers who want scalp-first hair care
-
Organic oil blend
-
Water-FREE formula
-
Vegan, and Cruelty-FREE
-
Founded by a Licensed Professional with 30+ years behind the Chair
-
We Source our Oils from Companies that are NPOP and USDA Organic Certified
№1 The Awakener
⭐⭐⭐⭐⭐(9)
For sluggish scalp, buildup, and flat roots
№1 The Awakener is a scalp-first pre-wash oil ritual for sluggish, tight, or weighed-down roots. Crafted with Bhringraj, Shikakai, Green Coffee Bean Oil, and Tsubaki to help lift buildup, refresh the scalp, and support healthier-looking hair from the root.
Ideal For: Sluggish-feeling scalp, Flat roots, Product buildup, Heavy-feeling scalp.
What It Does
What It Does:
- Helps soften and loosen scalp buildup before shampooing
- Supports a refreshed, energized scalp feel
- Helps roots feel cleaner, lighter, and less weighed down
- Creates a better foundation for your wash-day cleanse
- Supports scalp massage as part of a weekly root reset ritual
Ingredients
How To Use
How to Use:
- Apply to a dry scalp before shampooing.
- Section hair and apply directly to the scalp.
- Massage for 3–5 minutes using fingertips and slow circular motions.
- Leave on for 10–60 minutes.
- Shampoo thoroughly, starting at the scalp.
- Use 1–2 times weekly or whenever your scalp needs a reset.
Important:
This is not a leave-in oil. Always shampoo out after use.
Size Guide
Size Guide:
30ml / 1oz — Starter Ritual
Best for first-time customers, travel, or testing how your scalp responds.
100ml / 3.4oz — Full-Size Ritual
Best for consistent weekly use and long-term scalp care.
100ml / 3.4oz Refill — Refill Ritual
Best for returning customers who already have the bottle and want to reduce packaging waste.
Texture + Scent
Texture + Scent:
A rich botanical oil blend designed for pre-wash scalp massage. The scent is earthy, herbal, and awakening, with a grounded botanical finish.
Texture:
Light-to-medium oil texture. Designed to be shampooed out, not worn as a styling oil.
Hero Ingredients
Hero Ingredients:
Bhringraj
Traditionally used in Ayurvedic scalp rituals to support scalp vitality.
Shikakai
A botanical traditionally used to support scalp freshness and cleansing rituals.
Green Coffee Bean Oil
Used for an energizing scalp ritual and awakening massage experience.
Tsubaki Oil
A Japanese camellia oil known for its elegant, nourishing feel.
Patch Test + Caution
For external use only. Avoid contact with eyes. Patch test before first use, especially if you have a sensitive scalp, allergies, or are pregnant/nursing. Discontinue use if irritation occurs.
Shipping & Delivery
§ Shipping Policy
Last updated: April 5, 2026
At Raiz & Rayo, we take care in preparing, packing, and delivering your order so each product arrives safely and beautifully. Please review our Shipping Policy for details on how we process and ship your ritual essentials.
§ 1. Processing Time
Orders are processed Monday through Friday, excluding major U.S. holidays.
-
Standard processing time is 1 to 2 business days from order confirmation
-
During launches, holidays, or promotional periods, processing may extend to 3 to 5 business days
-
Pre-order items will ship on or after the release date listed on the product page or at checkout
§ 2. Shipping Destinations
We currently ship within the United States, including all 50 states and U.S. territories where carrier service is available.
We do not currently offer international shipping. If and when international shipping becomes available, we will update this policy and provide details at checkout.
§ 3. Shipping Methods and Estimated Delivery
Available shipping options may vary by destination and will be shown at checkout.
-
Standard Ground: 3 to 6 business days after dispatch
-
Expedited: 2 to 3 business days after dispatch
-
Express: 1 to 2 business days after dispatch
Delivery estimates do not include processing time and are not guaranteed. Carrier delays, weather events, holidays, and seasonal volume may affect delivery times.
§ 4. Shipping Rates
Shipping rates are calculated at checkout based on package weight, destination, and selected shipping method.
From time to time, we may offer free shipping promotions. Any active offer will be displayed in your cart or at checkout.
§ 5. Order Tracking
Once your order ships, you will receive a shipping confirmation email with tracking information.
Please allow up to 24 hours for tracking updates to appear after the carrier first scans your package.
If your tracking status shows delivered but you cannot locate your package, please first check with household members, neighbors, building management, or your local carrier office.
§ 6. Address Accuracy
Please review your shipping address carefully before placing your order. We are not responsible for delays, losses, or delivery issues caused by incorrect or incomplete shipping information provided at checkout.
If you notice an error before your order has shipped, contact us as soon as possible at hello@raizandrayo.com, and we will do our best to assist.
§ 7. P.O. Boxes and APO/FPO Addresses
We may ship to P.O. Boxes and APO/FPO addresses using USPS or other compatible carriers. Some expedited or express shipping options may not be available for these destinations.
§ 8. Split Shipments
In some cases, we may ship items in multiple packages to help your order arrive more efficiently. If this happens, you will receive separate tracking details for each shipment. There is no additional shipping charge for split shipments initiated by us.
§ 9. Lost, Delayed, or Damaged Packages
If your package is delayed in transit, please allow a few additional business days, as many delayed shipments still arrive shortly afterward.
If your package is marked delivered but has not been received, please allow 48 hours and contact the carrier directly before reaching out to us.
If your order arrives damaged, please email hello@raizandrayo.com within 48 hours of delivery and include:
-
Your order number
-
Photos of the outer packaging
-
Photos of the damaged item or items
We will review the issue and work with you toward a resolution.
§ 10. Undeliverable or Returned Packages
If a package is returned to us due to an incorrect address, failed delivery attempts, refusal, or other delivery issue not caused by us, we may:
-
Reship the order at your expense, or
-
Issue a refund minus original shipping charges once the package has been returned to us in acceptable condition
§ 11. International Shipping
International shipping is not currently available.
If we begin offering international delivery in the future, any duties, taxes, customs fees, and import charges will be disclosed at checkout where applicable.
§ 12. Sustainability Commitment
We aim to use minimal and recyclable packaging whenever possible. We also make efforts to pack orders thoughtfully and reduce unnecessary shipping waste where we can.
§13. Questions and Support
If you have any questions about shipping or need help with your order, please contact us at:
Raiz & Rayo Email: hello@raizandrayo.com United States
Returns & Exchanges
§ Returns and Refund Policy
Last updated: April 5, 2026
At Raiz & Rayo, we stand behind the quality of our ritual-grade formulations. If your order does not meet expectations, we will do our best to make it right within the guidelines below.
§ 1. Return Eligibility
We accept return requests within 14 days of delivery for eligible items.
To qualify for a return and refund:
-
The item must be unused, unopened, and in its original packaging
-
All seals must be intact
-
The return request must be submitted within the eligible return window
Because of the nature of our products and for hygiene and safety reasons, we cannot accept returns or issue refunds for opened or used items.
§ 2. Non-Refundable Items
The following items are not eligible for return or refund:
-
Opened or used products
-
Gift cards
-
Promotional items or samples
-
Final sale, clearance, or limited-edition items
-
Digital guides, downloadable materials, or other digital products
§ 3. How to Request a Return
To request a return, please email hello@raizandrayo.com with:
-
Your order number
-
The item or items you would like to return
-
The reason for your return request
We will review your request and respond within 1 to 2 business days with the next steps.
If your return is approved and you are located in the United States, we may provide a return shipping label. Return support for future international orders may vary depending on the destination and circumstances.
§ 4. Return Shipping and Refund Processing
Returned items must be packaged securely to help prevent damage in transit.
Once we receive and inspect your return, we will notify you whether your refund has been approved or denied. If approved, your refund will be issued to your original payment method within 5 to 10 business days.
Please note:
-
Original shipping charges are non-refundable
-
Refund timing may vary depending on your bank or card issuer
-
We reserve the right to deny refunds that do not meet our return requirements
§ 5. Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us at hello@raizandrayo.com within 48 hours of delivery.
Please include:
-
Your order number
-
A description of the issue
-
Clear photos of the product and outer packaging
If the issue is confirmed, we will offer a replacement at no additional cost or issue a full refund if a replacement is unavailable.
Claims submitted more than 7 days after delivery may not be eligible for replacement or refund.
§ 6. Exchanges
We do not currently offer direct exchanges. If you would like a different item, please request a return for the eligible unopened product and place a new order separately.
§ 7. Late or Missing Refunds
If you have not received your refund after 10 business days from approval, please first check with your bank or credit card provider, as processing times can vary.
If you still need help, email hello@raizandrayo.com and we will be happy to assist.
§ 8. International Orders
We do not currently offer international shipping.
If international orders become available in the future, customers will generally be responsible for return shipping costs, customs duties, and import fees unless the item arrived damaged, defective, or incorrect.
§ 9. Contact Us
For all return and refund questions, please contact us at:
Raiz & Rayo Email: hello@raizandrayo.com United States
Raíz & Rayo No.1 The Awakener | Organic Pre-Wash Scalp Oil
- Sold out
Raíz & Rayo No.1 The Awakener | Organic Pre-Wash Scalp Oil
14 INGREDIENTS | ONE RITUAL
*Based on customer perception feedback. Results may vary. Raiz & Rayo products are cosmetic pre-wash scalp rituals and are not intended to diagnose, treat, cure, or prevent any medical condition.
Flat roots, buildup, tightness, and dull-looking hair often start at the scalp. When your scalp feels heavy, your roots show it. •• ━━━━━ ••●•• ━━━━━ ••
No.1 The Awakener was created for the days your scalp feels sluggish or overloaded. Before shampooing, this oil ritual helps soften buildup and creates a refreshed scalp feel so your cleanse starts at the root — not just the hair strand.
A pre-wash ritual for scalp stimulation, buildup lift, and root freshness. What it helps with •• ━━━━━ ••●•• ━━━━━ ••
Use this text to share information about your brand, collections or products with your customers.
Awakens the Scalp: Creates a fresh, energized scalp sensation through massage and stimulating botanicals.
Helps Lift Buildup: Designed to loosen residue before shampooing so your cleanse feels more effective.
Supports Root Vitality: Helps create a cleaner-feeling scalp environment for stronger-looking, healthier-looking hair.
Ritual Release: Massage helps release scalp tension, especially around the crown and hairline.
Start small, commit fully, or refill your ritual. Choose your Awakener ritual •• ━━━━━ ••●•• ━━━━━ ••
30ml / 1oz — Starter Ritual: Best for trying No.1, travel, or 4–6 weekly scalp resets depending on usage.
100ml / 3.4oz — Full-Size Ritual: Best for consistent weekly use and long-term scalp care.
100ml / 3.4oz Refill — Sustainable Ritual: Best for returning customers who want to refill and reduce packaging waste.
Best for returning customers who want to refill and reduce packaging waste.
Ancient wisdom-proven with a modern infusion, scalp-first powerhouse ingredients for game-changing benefits.
Bhringraj
Shikakai
Green Coffee Bean Oil
Tsubaki
1
Apply to Dry Scalp
Part your hair into sections and apply a few drops of The Awakener directly to your scalp.
Pro Tip:
Focus on the crown, hairline, and areas that feel tight, dry, or congested, or weighed down.
2
Massage & Awaken
Using your fingertips, gently massage the oil into your scalp for 2–3 minutes. Feel the warming botanicals stimulate circulation and lift buildup.
3
Rest & Rinse
Leave the oil on for 10–60 minutes. Then
shampoo thoroughly, starting at the scalp
and feel the difference from your very first wash.
4
When to use?
Use 1–2x weekly or whenever your scalp needs a reset.
STEP: 1
STEP: 2
STEP: 3
STEp: 4
A pump bottle protects the formula and makes scalp application easier. Designed for a cleaner scalp ritual •• ━━━━━ ••●•• ━━━━━ ••
Unlike a dropper, a pump helps reduce back-contact with the scalp, limits unnecessary exposure, and gives you a more consistent amount with each use. The amber glass bottle helps protect delicate botanical oils from light exposure.
No.1 The Awakener was built from behind-the-chair experience. Created by a stylist who has studied the scalp for over 30 years. •• ━━━━━ ••●•• ━━━━━ ••
Raiz & Rayo was created by Natalie, a licensed stylist with 30+ years of professional experience. After decades of seeing clients focus on the hair strand while ignoring the scalp, she created a scalp-first ritual system designed to help reset the foundation before wash day begins.
Questions before you begin? FAQ
Use this text to share information about your brand, collections or products with your customers.
Is this a leave-in oil?
No. №1 The Awakener is a pre-wash scalp oil ritual. Apply before shampooing, leave on for 10–60 minutes, then wash thoroughly.
Will it make my scalp greasy?
It should be shampooed out after the ritual. Because it is not designed as a leave-in, the goal is a refreshed scalp feel after cleansing — not an oily finish.
How often should I use it?
Use 1–2 times weekly or before wash days when your scalp feels tight, sluggish, or heavy with buildup.
Who is No.1 best for?
No.1 is best for sluggish scalp, buildup, flat roots, and anyone who wants an energizing pre-wash scalp reset.
Can I use it on color-treated hair?
Yes, but apply it to the scalp before shampooing and cleanse thoroughly. If your scalp is reactive or recently treated, patch test first.
Which size should I start with?
Start with the 30ml if you are new to Raiz & Rayo. Choose the 100ml when you are ready for consistent weekly use.
Wake up sluggish roots, loosen buildup, and turn wash day into a ritual. Your scalp reset starts before shampoo. •• ━━━━━ ••●•• ━━━━━ •• Start with No.1 The Awakener in the 30ml size, or join the waitlist for the full-size and refill options.
Raíz & Rayo | Sample / Travel Size scalp oil Collection | 30ml / 1 oz
