Raíz & Rayo (REFILL) Collection | Organic Pre-Wash Scalp Oil | 100ml / 3.4oz

Benefits of Organic Pre-Wash Scalp Oil

Your wash day starts before shampoo. The Raíz & Rayo Refill Collection brings together four targeted organic pre-wash scalp oil (oiling rituals)—each designed to help loosen buildup, support a cleaner-feeling scalp, and turn scalp care into a weekly reset.

These are not “hair oils.” They’re scalp-first resets: applied to a dry scalp, massaged slowly, left on 10–60 minutes, then shampooed out thoroughly. The Refill format keeps your ritual consistent with less packaging—same 100 mL / 3.4 oz size you already use.

Why Choose Organic Pre-Wash Scalp Oil?

Using the Organic Pre-Wash Scalp Oil from Raíz & Rayo is an excellent choice for maintaining healthy hair. This oil is formulated with natural ingredients that nourish your scalp and strengthen your hair. It penetrates deeply into the scalp, providing essential nutrients and hydration. Because of this, your hair becomes softer and more manageable, allowing for a smoother styling process. Additionally, using this oil regularly can lead to an overall improvement in hair wellness.

How to Use the Scalp Oil Effectively

To get the best results from the Organic Pre-Wash Scalp Oil, simply apply a few drops to your scalp before shampooing. Massage gently for a few minutes, which helps promote blood circulation in the scalp. This stimulation is crucial, as it can enhance hair growth and reduce hair loss. It’s important to let the oil sit for at least 15 minutes before washing it out, so all the goodness can soak into your scalp.

The Benefits of Organic Ingredients

Chosing the Organic Pre-Wash Scalp Oil means choosing a product free from harsh chemicals. The carefully selected organic ingredients in this oil not only benefit your scalp but also contribute positively to the environment. This means that while you nourish your hair, you can also feel good about your choices. Furthermore, the absence of synthetic additives minimizes the risk of irritation, making it a great choice for all skin types, including those with sensitive scalps.

Enhance Scalp Health

Using organic pre-wash scalp oil can significantly enhance your scalp health. This oil formula is rich in natural ingredients that nourish your scalp, helping to soothe irritation and promote a balanced environment for hair growth. Because it penetrates deeply, it provides essential hydration and nutrients, which many commercial products fail to offer. As a result, your scalp feels rejuvenated, and your hair becomes stronger and healthier.

Improve Hair Texture and Shine

Another benefit of using organic pre-wash scalp oil is the improvement in your hair texture and shine. This product is designed to add moisture and luster back to dull, lifeless hair. By using the oil regularly, you're providing your hair with the necessary nutrients to regain its natural vitality. Therefore, you will notice that your hair is not only softer but also reflects light better, giving it a vibrant shine.

Natural Ingredients You Can Trust

The organic pre-wash scalp oil is made from simple, effective, and natural ingredients that you can trust. Unlike many hair care products filled with synthetic chemicals, this oil offers a gentle yet effective solution for your scalp and hair needs. Because it is organic, you can be confident that you are treating your scalp and hair with the best nature has to offer, which is crucial for achieving long-term hair health and beauty.

Why is a pump the smarter design?

• Hygiene + formula protection

Droppers often come into contact with hair/scalp or are exposed to bathroom humidity, which can reintroduce contaminants back into the bottle. A pump reduces backflow contact and keeps the formula “cleaner” over time.

• Consistent dosing (precision ritual)

Pumps deliver a more repeatable amount per press, making directions like “2–6 pumps per scalp” easy to follow. Droppers vary by user and drip size.

• Faster, easier section-by-section use

Pre-wash scalp oils are typically applied to the parts. A pump lets you dispense quickly into the scalp along the part, then move to the next section without stopping to “reload” a dropper.

Why a pump matters(vs. a dropper) for “fresh” oils:

• Sealed pump dispensing helps reduce air exposure and prevents back-contamination, keeping your elixir fresher, cleaner, and more consistent over time.

Amber glass helps protect the elixir from light exposure and supports freshness, stability, and aroma integrity.

§ Shipping Policy

Last updated: April 5, 2026

At Raiz & Rayo, we take care in preparing, packing, and delivering your order so each product arrives safely and beautifully. Please review our Shipping Policy for details on how we process and ship your ritual essentials.

§ 1. Processing Time

Orders are processed Monday through Friday, excluding major U.S. holidays.

• Standard processing time is 1 to 2 business days from order confirmation

• During launches, holidays, or promotional periods, processing may extend to 3 to 5 business days

• Pre-order items will ship on or after the release date listed on the product page or at checkout

§ 2. Shipping Destinations

We currently ship within the United States, including all 50 states and U.S. territories where carrier service is available.

We do not currently offer international shipping. If and when international shipping becomes available, we will update this policy and provide details at checkout.

§ 3. Shipping Methods and Estimated Delivery

Available shipping options may vary by destination and will be shown at checkout.

• Standard Ground: 3 to 6 business days after dispatch

• Expedited: 2 to 3 business days after dispatch

• Express: 1 to 2 business days after dispatch

Delivery estimates do not include processing time and are not guaranteed. Carrier delays, weather events, holidays, and seasonal volume may affect delivery times.

§ 4. Shipping Rates

Shipping rates are calculated at checkout based on package weight, destination, and selected shipping method.

From time to time, we may offer free shipping promotions. Any active offer will be displayed in your cart or at checkout.

§ 5. Order Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information.

Please allow up to 24 hours for tracking updates to appear after the carrier first scans your package.

If your tracking status shows delivered but you cannot locate your package, please first check with household members, neighbors, building management, or your local carrier office.

§ 6. Address Accuracy

Please review your shipping address carefully before placing your order. We are not responsible for delays, losses, or delivery issues caused by incorrect or incomplete shipping information provided at checkout.

If you notice an error before your order has shipped, contact us as soon as possible at hello@raizandrayo.com, and we will do our best to assist.

§ 7. P.O. Boxes and APO/FPO Addresses

We may ship to P.O. Boxes and APO/FPO addresses using USPS or other compatible carriers. Some expedited or express shipping options may not be available for these destinations.

§ 8. Split Shipments

In some cases, we may ship items in multiple packages to help your order arrive more efficiently. If this happens, you will receive separate tracking details for each shipment. There is no additional shipping charge for split shipments initiated by us.

§ 9. Lost, Delayed, or Damaged Packages

If your package is delayed in transit, please allow a few additional business days, as many delayed shipments still arrive shortly afterward.

If your package is marked delivered but has not been received, please allow 48 hours and contact the carrier directly before reaching out to us.

If your order arrives damaged, please email hello@raizandrayo.com within 48 hours of delivery and include:

• Your order number

• Photos of the outer packaging

• Photos of the damaged item or items

We will review the issue and work with you toward a resolution.

§ 10. Undeliverable or Returned Packages

If a package is returned to us due to an incorrect address, failed delivery attempts, refusal, or other delivery issue not caused by us, we may:

• Reship the order at your expense, or

• Issue a refund minus original shipping charges once the package has been returned to us in acceptable condition

§ 11. International Shipping

International shipping is not currently available.

If we begin offering international delivery in the future, any duties, taxes, customs fees, and import charges will be disclosed at checkout where applicable.

§ 12. Sustainability Commitment

We aim to use minimal and recyclable packaging whenever possible. We also make efforts to pack orders thoughtfully and reduce unnecessary shipping waste where we can.

§13. Questions and Support

If you have any questions about shipping or need help with your order, please contact us at:

Raiz & Rayo Email: hello@raizandrayo.com United States

§ Returns and Refund Policy

Last updated: April 5, 2026

At Raiz & Rayo, we stand behind the quality of our ritual-grade formulations. If your order does not meet expectations, we will do our best to make it right within the guidelines below.

§ 1. Return Eligibility

We accept return requests within 14 days of delivery for eligible items.

To qualify for a return and refund:

• The item must be unused, unopened, and in its original packaging

• All seals must be intact

• The return request must be submitted within the eligible return window

Because of the nature of our products and for hygiene and safety reasons, we cannot accept returns or issue refunds for opened or used items.

§ 2. Non-Refundable Items

The following items are not eligible for return or refund:

• Opened or used products

• Gift cards

• Promotional items or samples

• Final sale, clearance, or limited-edition items

• Digital guides, downloadable materials, or other digital products

§ 3. How to Request a Return

To request a return, please email hello@raizandrayo.com with:

• Your order number

• The item or items you would like to return

• The reason for your return request

We will review your request and respond within 1 to 2 business days with the next steps.

If your return is approved and you are located in the United States, we may provide a return shipping label. Return support for future international orders may vary depending on the destination and circumstances.

§ 4. Return Shipping and Refund Processing

Returned items must be packaged securely to help prevent damage in transit.

Once we receive and inspect your return, we will notify you whether your refund has been approved or denied. If approved, your refund will be issued to your original payment method within 5 to 10 business days.

Please note:

• Original shipping charges are non-refundable

• Refund timing may vary depending on your bank or card issuer

• We reserve the right to deny refunds that do not meet our return requirements

§ 5. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us at hello@raizandrayo.com within 48 hours of delivery.

Please include:

• Your order number

• A description of the issue

• Clear photos of the product and outer packaging

If the issue is confirmed, we will offer a replacement at no additional cost or issue a full refund if a replacement is unavailable.

Claims submitted more than 7 days after delivery may not be eligible for replacement or refund.

§ 6. Exchanges

We do not currently offer direct exchanges. If you would like a different item, please request a return for the eligible unopened product and place a new order separately.

§ 7. Late or Missing Refunds

If you have not received your refund after 10 business days from approval, please first check with your bank or credit card provider, as processing times can vary.

If you still need help, email hello@raizandrayo.com and we will be happy to assist.

§ 8. International Orders

We do not currently offer international shipping.

If international orders become available in the future, customers will generally be responsible for return shipping costs, customs duties, and import fees unless the item arrived damaged, defective, or incorrect.

§ 9. Contact Us

For all return and refund questions, please contact us at:

Raiz & Rayo Email: hello@raizandrayo.com United States