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CLEAN Organic Ingredients
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Water FREE
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Founded by a Licensed Professional with 30+ years behind the Chair
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We Source our Oils from Companies that are NPOP and USDA Organic Certified
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NO parabens, phthalates, silicones, sulfates, Alcohol, and artificial fragrance
№1 The Awakener
⭐⭐⭐⭐⭐(9)
Wake up your roots before you wash.
A stimulating pre-wash scalp oil ritual for sluggish scalp, buildup, flat roots, and heavy-feeling wash days.
No.1 The Awakener helps loosen buildup before shampoo while supporting a refreshed, energized scalp feel through slow scalp massage and botanical oiling.
Descriptions
Unlock Healthier Hair with Our Pre-Wash Scalp Oil
Try our Travel / Sample size: No.1 The Awakener is a high-performance pre-wash scalp oil designed to detoxify buildup, energize circulation, and fortify the follicle environment for stronger-looking roots. Ideal for oily scalp buildup, clogged roots, flat hair, and slow-feeling growth, this ritual oil helps loosen excess sebum and product residue before shampoo so your cleanse works better. Powered by shikakai for scalp detox, tsubaki (camellia) + jojoba for lightweight balance, and oil-dispersed caffeine to support microcirculation when paired with massage, The Awakener delivers a clean, refreshed scalp feel. Finished with rosemary, peppermint, and yuzu for an uplifting, clarifying reset.
Nourish Your Scalp Efficiently
The Raíz & Rayo Pre-Wash Scalp Oil is designed to deeply nourish your scalp before washing. This organic oil is infused with natural ingredients that promote a healthy scalp environment. It acts as a protective barrier against harsh shampoo ingredients, thus enhancing your hair's vitality. Apply it before your bath, and experience significant softness and hydration, ensuring your hair is prepared for the cleansing process.
Rich in Organic Ingredients
Our Pre-Wash Scalp Oil blends the richness of organic oils without harmful chemicals. With ingredients like jojoba oil and essential vitamins, your scalp receives the best nourishment. Not only does it help hydrate your scalp, but it also improves overall hair texture. This approach is effective because organic ingredients are less likely to irritate your skin, making it perfect for sensitive scalps.
Easy Application for Ultimate Convenience
Using our Pre-Wash Scalp Oil is straightforward and convenient. Simply apply a few drops to your scalp and massage gently. This pre-wash routine not only encourages healthy blood flow but also ensures your scalp absorbs all the beneficial nutrients. So, get ready for a luxurious shower experience that leaves your hair feeling rejuvenated and full of life, every single time.
Ingredients
What's In The Bottle?
How To Use
Key Benefits
Why is a Pump The Smarter Design?
Why does Raíz & Rayo use an amber bottle?
Shipping & Delivery
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§ Shipping Policy
Last updated: April 5, 2026
At Raiz & Rayo, we take care in preparing, packing, and delivering your order so each product arrives safely and beautifully. Please review our Shipping Policy for details on how we process and ship your ritual essentials.
§ 1. Processing Time
Orders are processed Monday through Friday, excluding major U.S. holidays.
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Standard processing time is 1 to 2 business days from order confirmation
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During launches, holidays, or promotional periods, processing may extend to 3 to 5 business days
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Pre-order items will ship on or after the release date listed on the product page or at checkout
§ 2. Shipping Destinations
We currently ship within the United States, including all 50 states and U.S. territories where carrier service is available.
We do not currently offer international shipping. If and when international shipping becomes available, we will update this policy and provide details at checkout.
§ 3. Shipping Methods and Estimated Delivery
Available shipping options may vary by destination and will be shown at checkout.
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Standard Ground: 3 to 6 business days after dispatch
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Expedited: 2 to 3 business days after dispatch
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Express: 1 to 2 business days after dispatch
Delivery estimates do not include processing time and are not guaranteed. Carrier delays, weather events, holidays, and seasonal volume may affect delivery times.
§ 4. Shipping Rates
Shipping rates are calculated at checkout based on package weight, destination, and selected shipping method.
From time to time, we may offer free shipping promotions. Any active offer will be displayed in your cart or at checkout.
§ 5. Order Tracking
Once your order ships, you will receive a shipping confirmation email with tracking information.
Please allow up to 24 hours for tracking updates to appear after the carrier first scans your package.
If your tracking status shows delivered but you cannot locate your package, please first check with household members, neighbors, building management, or your local carrier office.
§ 6. Address Accuracy
Please review your shipping address carefully before placing your order. We are not responsible for delays, losses, or delivery issues caused by incorrect or incomplete shipping information provided at checkout.
If you notice an error before your order has shipped, contact us as soon as possible at hello@raizandrayo.com, and we will do our best to assist.
§ 7. P.O. Boxes and APO/FPO Addresses
We may ship to P.O. Boxes and APO/FPO addresses using USPS or other compatible carriers. Some expedited or express shipping options may not be available for these destinations.
§ 8. Split Shipments
In some cases, we may ship items in multiple packages to help your order arrive more efficiently. If this happens, you will receive separate tracking details for each shipment. There is no additional shipping charge for split shipments initiated by us.
§ 9. Lost, Delayed, or Damaged Packages
If your package is delayed in transit, please allow a few additional business days, as many delayed shipments still arrive shortly afterward.
If your package is marked delivered but has not been received, please allow 48 hours and contact the carrier directly before reaching out to us.
If your order arrives damaged, please email hello@raizandrayo.com within 48 hours of delivery and include:
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Your order number
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Photos of the outer packaging
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Photos of the damaged item or items
We will review the issue and work with you toward a resolution.
§ 10. Undeliverable or Returned Packages
If a package is returned to us due to an incorrect address, failed delivery attempts, refusal, or other delivery issue not caused by us, we may:
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Reship the order at your expense, or
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Issue a refund minus original shipping charges once the package has been returned to us in acceptable condition
§ 11. International Shipping
International shipping is not currently available.
If we begin offering international delivery in the future, any duties, taxes, customs fees, and import charges will be disclosed at checkout where applicable.
§ 12. Sustainability Commitment
We aim to use minimal and recyclable packaging whenever possible. We also make efforts to pack orders thoughtfully and reduce unnecessary shipping waste where we can.
§13. Questions and Support
If you have any questions about shipping or need help with your order, please contact us at:
Raiz & Rayo Email: hello@raizandrayo.com United States
Returns & Exchanges
§ Returns and Refund Policy
Last updated: April 5, 2026
At Raiz & Rayo, we stand behind the quality of our ritual-grade formulations. If your order does not meet expectations, we will do our best to make it right within the guidelines below.
§ 1. Return Eligibility
We accept return requests within 14 days of delivery for eligible items.
To qualify for a return and refund:
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The item must be unused, unopened, and in its original packaging
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All seals must be intact
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The return request must be submitted within the eligible return window
Because of the nature of our products and for hygiene and safety reasons, we cannot accept returns or issue refunds for opened or used items.
§ 2. Non-Refundable Items
The following items are not eligible for return or refund:
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Opened or used products
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Gift cards
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Promotional items or samples
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Final sale, clearance, or limited-edition items
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Digital guides, downloadable materials, or other digital products
§ 3. How to Request a Return
To request a return, please email hello@raizandrayo.com with:
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Your order number
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The item or items you would like to return
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The reason for your return request
We will review your request and respond within 1 to 2 business days with the next steps.
If your return is approved and you are located in the United States, we may provide a return shipping label. Return support for future international orders may vary depending on the destination and circumstances.
§ 4. Return Shipping and Refund Processing
Returned items must be packaged securely to help prevent damage in transit.
Once we receive and inspect your return, we will notify you whether your refund has been approved or denied. If approved, your refund will be issued to your original payment method within 5 to 10 business days.
Please note:
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Original shipping charges are non-refundable
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Refund timing may vary depending on your bank or card issuer
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We reserve the right to deny refunds that do not meet our return requirements
§ 5. Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us at hello@raizandrayo.com within 48 hours of delivery.
Please include:
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Your order number
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A description of the issue
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Clear photos of the product and outer packaging
If the issue is confirmed, we will offer a replacement at no additional cost or issue a full refund if a replacement is unavailable.
Claims submitted more than 7 days after delivery may not be eligible for replacement or refund.
§ 6. Exchanges
We do not currently offer direct exchanges. If you would like a different item, please request a return for the eligible unopened product and place a new order separately.
§ 7. Late or Missing Refunds
If you have not received your refund after 10 business days from approval, please first check with your bank or credit card provider, as processing times can vary.
If you still need help, email hello@raizandrayo.com and we will be happy to assist.
§ 8. International Orders
We do not currently offer international shipping.
If international orders become available in the future, customers will generally be responsible for return shipping costs, customs duties, and import fees unless the item arrived damaged, defective, or incorrect.
§ 9. Contact Us
For all return and refund questions, please contact us at:
Raiz & Rayo Email: hello@raizandrayo.com United States
Raíz & Rayo No.1 The Awakener Organic Travel / Sample Size | Organic Pre-Wash Scalp Oil | 30ml / 1oz
14 INGREDIENTS | ONE RITUAL
Based on customer perception feedback. Results may vary. Raiz & Rayo products are cosmetic pre-wash scalp rituals and are not intended to diagnose, treat, cure, or prevent any medical condition.
Flat roots, buildup, and dull-looking hair often begin before shampoo ever touches the scalp. When your scalp feels heavy, your roots show it. •• ━━━━━ ••●•• ━━━━━ ••
No.1 The Awakener was created for the scalp that feels sluggish, coated, or tight. Use it before shampooing to help soften buildup and turn wash day into a root-first ritual.
A pre-wash ritual for root freshness, buildup lift, and scalp awakening. What №1 helps with
Use this text to share information about your brand, collections or products with your customers.
Buildup Lift: Helps loosen excess oil, product residue, and scalp buildup before shampoo.
Awakened Roots: Pairs botanical oils with massage to create a refreshed, energized scalp feel.
Lighter Wash Days: Helps roots feel cleaner, fresher, and less weighed down after cleansing.
Scalp Tension Ritual: Slow massage supports a more intentional reset around the crown and hairline.
Best for first-time customers, travel, or testing how your scalp responds before committing to a larger size.
Best for returning customers who already found their ritual.
Best for returning customers who already love No.1 and want to replenish their ritual with less packaging.
100ml / 3.4oz
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30ml / 1oz
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Trio-Set
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100ml (REFILL)
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The awakening botanical blend
№1 blends traditional plant wisdom with a modern pre-wash ritual. Ancient root rituals, modern scalp care. •• ━━━━━ ••●•• ━━━━━ ••
The Awakener brings together botanicals such as Bhringraj, Shikakai, Amla, Brahmi, Tsubaki, Green Tea, Burdock, Gotu Kola, and Bamboo in a water-free oil base designed for scalp massage before cleansing.
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Apply to a dry scalp before washing.
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Massage for 3–5 minutes using slow circular motions.
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PRO TIP: Focus on the crown, hairline, and areas that feel tight or heavy.
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Leave on for 10–60 minutes.
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Shampoo thoroughly, starting at the scalp.
Use 1–2 times weekly or whenever your scalp needs a reset.
STEP: 1
STEP: 2
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STEP: 4
STEP: 5
A scalp-first ritual built from real salon experience. Created by a stylist with 30+ years behind the chair. •• ━━━━━ ••●•• ━━━━━ ••
Raiz & Rayo was created by Natalie, a licensed professional who has spent decades seeing how scalp imbalance, buildup, stress, and poor wash routines affect how hair looks and feels. No.1 The Awakener begins where healthy-looking hair begins: at the roots.
FAQ
Questions before you begin?
Who is No.1 The Awakener best for?
No.1 is best for sluggish scalp, buildup, flat roots, oily-feeling roots, and wash days when your scalp feels heavy or tight.
Is this a leave-in oil?
No. This is a pre-wash scalp oil ritual. Apply before shampooing, leave on for 10–60 minutes, then shampoo thoroughly.
Will it make my hair greasy?
It is designed to be shampooed out. When used correctly, the goal is a refreshed scalp feel after cleansing, not an oily finish.
How often should I use it?
Use 1–2 times weekly or whenever your scalp feels heavy, tight, or buildup-prone.
Should I start with the 1oz or refill?
Start with the 1oz if you are new to No.1. Choose the 100ml refill if you already know this is part of your regular wash-day ritual.
Can I use it on color-treated hair?
Yes, but apply it to the scalp before shampooing and cleanse thoroughly. Patch test first if your scalp is sensitive or recently treated.




